Remote Customer service Jobs · Client Communication

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  • Support communication with clients engaged in structured online programs using guided systems.
  • Manage conversations, coordinate next steps, and maintain organization with basic digital tools.
  • Participate in ongoing professional development and training within a structured, remote framework.

Brightside Collective offers structured online programs to clients. The company fosters a professional, supportive culture that values flexibility, clear systems, and ongoing development for its team.

  • Assess project scope and prepare accurate quotes and turnaround times for clients, communicating effectively with the Project Management team.
  • Conduct follow-up on quotes to achieve target acceptance rates and monitor client satisfaction and service usage patterns.
  • Detect new sales opportunities, advise clients on project management and expenses, and implement workflow improvements to increase margins and reduce administrative tasks.

Welo Life Sciences is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations in regulated global markets. It delivers regulator-ready translation and localization solutions with a focus on clinical trials and global commercialization, operating within a secure, ISO-certified framework supported by extensive industry experience.

$29,537–$29,537/yr
Costa Rica Unlimited PTO

  • Manage customer app setup and onboarding experience while balancing a portfolio of partners.
  • Handle high volumes of inbound and outbound communication via email, calls, and SMS to gather assets and coordinate cross-functionally.
  • Use Salesforce for activity tracking and measure success through asset collection and clear expectation setting with partners ahead of launch.

Owner builds an AI-native system for local business owners, starting with restaurants, to replace multiple tools by powering websites, online ordering, CRM, and POS. The company has a team in the low hundreds, with top talent from leading SMB software companies, and is a remote-first, global organization headquartered in San Francisco.

  • Build professional, on-brand websites for travel organizer clients using the Duda-powered platform and WeTravel templates.
  • Gather client assets, QA trip data, troubleshoot design challenges, and run client-facing launch calls via screenshare.
  • Maintain quality standards across all site builds including SEO basics, mobile responsiveness, and conversion best practices.

WeTravel is the operating system for travel organizers, providing a single platform to manage payments, reservations, itineraries, and web presence. The company has a fast-moving, collaborative team committed to helping small travel businesses grow.